About Us
About Our Healthcare Centers
Your Trusted Health Care Provider in Virginia
Welcome to Tri-Area Community Health!
As a trusted healthcare provider serving communities throughout Virginia, we are dedicated to improving the quality of life for our patients and communities by offering affordable, high-quality, comprehensive care and services. Our mission is to be a positive force for health and well-being in the areas we serve. Contact us today to schedule an appointment with our family doctors, or learn more about our healthcare services.
Our Mission Statement
Tri-Area Community Health’s mission is to improve the quality of life for our patients and our communities by providing affordable, high-quality, comprehensive care and services. We strive to address the needs of individuals of all ages and backgrounds with compassion, respect, and professionalism.
Our Vision Statement
At Tri-Area Community Health, our team of primary care providers envisions becoming a Model Health Center of the Future, transforming our communities’ health through team-based care and innovation. We aim to be recognized as a leader in innovative healthcare practices and the delivery of exceptional patient-centered care.
The Communities We Serve
Our primary care services are primarily available to residentials of three Virginia Local Health Districts: Carroll, Floyd, Franklin, Grayson, and Patrick counties, as well as the City of Galax. We are proud to be the primary health center for Ferrum College students, providing comprehensive health care services to support their well-being.
We believe that healthcare services should be easily accessible regardless of geographic location or socioeconomic status. By serving these communities, we ensure that individuals and families have access to the care they need to maintain optimal health and well-being. Find a primary care provider near you!
Our Values
At our healthcare centers in Virginia, we hold ourselves to the highest standards of care and service. Our values reflect our commitment to our patients, employees, and the broader community we serve.
Community-Focused:
We proactively contribute to the well-being of the communities we service. Through collaborations, partnerships, and community outreach programs, we strive to address the unique healthcare needs of our communities.
Patient-Centered:
We believe in building strong relationships with our patients at our healthcare centers. Our approach is centered around partnering with individuals to empower them to actively participate in their care, advocate for their health needs, and make informed decisions.
A Welcoming Team of Family Doctors:
At Tri-Area Community Health, we take pride in creating a welcoming environment for our patients, customers, and visitors. We believe that everyone deserves to receive care in a welcoming and respectful setting, where they feel valued, heard, and supported.
Safety:
Patient safety is a top priority at Tri-Area Community Health. We maintain a safe and secure care and service environment, adhering to strict safety guidelines, protocols, and standards within our health care center, to ensure the well-being of our patients, visitors, and employees.
Team-Oriented:
We understand that effective teamwork and collaboration are essential to achieving the best possible outcomes for our patients. Our dedicated healthcare professionals work together seamlessly, leveraging their experience to provide outstanding patient care.
Innovation:
We embrace innovation as a driving force in health care. By continuously adopting new approaches, technologies, and best practices, we stay at the forefront of healthcare advancements, delivering cutting-edge care to our patients.
Data-Driven:
We rely on information, data, and evidence-based science to inform our findings both internally and externally.
Our Affiliations
- U.S. Health Resources and Services Administration (FTCA deemed facility)
- National Association of Community Health Centers
- Virginia Community Healthcare Association
- Virginia Health Care Foundation
This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.
Board of Directors
Tri-Area Community Health is a non-profit 501(c)3 organization governed by a Board of Directors comprised of willing volunteers from the communities served by its clinics. We are different from most other health care organizations because all of the Members of our Board of Directors live or work in our service area and at least half of the Members are patients of the clinics. This means that our Board Members live and work in the same communities where we have clinics, receive the same services as all other patients, and can tell us what their neighbors need for care.
If you or someone you know is interested in becoming a member of our board, please contact Pat Moles at PMoles@triarea.org.
Our Board of Directors:
Chip Phillips, Board Chair
Donna Garrison, Vice Chair
Delia Heck, Treasurer
Mary Beth Parnell, Secretary
Brenda Hopkins
Kathleen Anderson
William Shepley
Brenda Sutherland
Steve Terry
Jana Probislo
Sonita Harris
David Hernandez
NCQA- Patient-Centered Medical Home
Patient-Centered Medical Home Recognition
Tri-Area Community Health was approved by the National Committee for Quality Assurance (NCQA) as a Patient-Centered Medical Home in 2013 and was recently recertified in December of 2023. The NCQA Patient-Centered Medical Home program reflects the input of the American College of Physicians (ACP), American Academy of Family Physicians (AAFP), American Academy of Pediatrics (AAP), and American Osteopathic Association (AOA) and others. It was developed to assess whether clinician practices are functioning as medical homes and recognize them for these efforts. The NCQA Patient-Centered Medical Home standards emphasize the use of systematic, patient-centered, coordinated care that supports access, communication and patient involvement.
“NCQA Patient-Centered Medical Home Recognition raises the bar in defining high-quality care by emphasizing access, health information technology, and coordinated care focused on patients,” said NCQA President Margaret E. O’Kane. “Recognition shows that Tri-Area Community Health has the tools, systems, and resources to provide its patients with the right care, at the right time.”
To read more on the National Committee for Quality Assurance (NCQA), please visit the NCQA Homepage.
At Tri-Area Community Health, we are honored to serve our communities and be a trusted healthcare partner.
Our dedicated team is committed to making a positive impact on the health and well-being of our patients and communities. We invite you to join us on this journey as we strive to create healthier communities for generations to come. Experience compassionate care, innovative practices, and a welcoming environment at Tri-Area Community Health. Together, let's build a healthier future for all.