Affordable, Community-Based Care
Our mission is to provide affordable community-based health services and to promote good health in our patients and our communities.
We carry out our mission by increasing access to affordable health care that is delivered locally, reducing the incidence of preventable illness and injuries, and improving patient self-management of treatable health conditions.
Committed to All
Our commitment is to welcome all who seek our health care services.
Our focus is to meet the healthcare needs of the rural communities located in central southwest Virginia, including the communities in Carroll County, Floyd County, Franklin County, Patrick County, and the Ferrum College community.
Accessibility and Affordability
Our communities deserve quality healthcare services that are available locally and affordable to all.
Professionalism and Excellence
Our patients deserve professional care delivered through the use of excellent medical practices and technologies.
Confidentiality and Sensitivity
Our patients are entitled to confidential services provided with dignity, compassion, and sensitivity to their individual needs and cultural preferences.
Stewardship and Accountability
Our commitment is to be good stewards of our resources and to be accountable to our communities and the people we serve.
Our communities’ health will improve through the use of preventative and primary healthcare services.
Our organization will partner with our communities to address the most significant health care threats affecting them.
Our board of directors will be responsive to our communities and will be well prepared to undertake their fiduciary responsibilities.
Our highly qualified medical and executive staff will work in partnership with our board to advance our mission.
Our employees will be provided with competitive salaries and benefits, an excellent work environment, and opportunities for professional development in recognition of their value to our organization.
Our volunteers will use their time and talent to further our mission.
Our funding sources will be diversified to ensure our fiscal health and sustainability.
Our communities will support our efforts.
Facilities and Technology
Our health centers will be modern and comfortable facilities.
Our services will be provided with current medical technologies.
U.S. Health Resources and Services Administration (FTCA deemed facility)
This health center receives HHS funding and has Federal Public Health Service (PHS) deemed status with respect to certain health or health-related claims, including medical malpractice claims, for itself and its covered individuals.