Some Frequently Asked Questions about Our Behavioral Health Services

The Behavioral Health Service offers assistance when habits, behaviors, stress, worry, or emotional concerns about physical or other life problems are interfering with your daily life and/or overall health. The behavioral health provider (BHP) works with your doctor to help you address these issues.  If indicated we also have case managers who work closely with patients on meeting their healthcare goals and connecting to community resources.

The BHP has training in the behavioral management of health problems. Together, the BHP and your doctor can consider the physical, behavioral, and emotional aspects of your health concerns and help determine a course of action that will work best for you. Our BHP’s are licensed mental health professionals.

The services provided by the BHP are just another part of your overall health care intended to target and enhance your overall well-being and health. Documentation of your appointment and recommendations from the BHP will be written in your medical record.

Communications with your BHP may not be entirely confidential. Your BHP will make every effort to protect your privacy. However, like all providers, they may have to report information regarding child abuse or neglect or share information regarding those at risk to harm self or others.

The BHP may decide that you need more intensive services beyond what can be provided in the primary care setting. If so, the BHP will discuss this with you and your provider and provide the appropriate referrals.

In addition to individual behavioral health treatment we also offer:

  • Psychiatric Consultation
  • Psychological Assessment
  • Group Therapy
  • Wellness Classes

You can expect the BHP to ask you specific questions about your physical symptoms, the emotional concerns you are experiencing, your behaviors, and how all of these might be related. An initial appointment is usually 45 minutes and follow-up appointments are typically 30 – 45 minutes.

You may be asked to complete some questionnaires to assist with assessing symptoms.

The Behavioral Health Providers (BHP’s) are Licensed Behavioral Health Providers and doctoral psychology students with specialty training work as members of the primary care team. This team approach allows us to consider physical, behavioral, and emotional aspects of health.

The BHP can help you develop skills to effectively manager emotional and behavioral difficulties such as:

  • Anxiety
  • Depression
  • Stress
  • Grief

The BHP can also help you reduce symptoms associated with various chronic medical conditions, or help you cope better with conditions such as:

  • Headaches
  • Sleep
  • High Blood Pressure
  • Asthma
  • Diabetes
  • Obesity
  • Chronic Pain
  • Irritable Bowel Syndrome
Joshua Bradley

Director of Behavioral Health Services – Dr. Bradley is a licensed clinical psychologist. Originally from Peterstown, West Virginia, he earned his Master of Science and Doctor of Psychology degrees from Radford University. His doctoral program focused on preparing practitioners to work in rural communities. He completed his doctoral internship at Grand Valley State University in Allendale, Michigan. He has worked in various settings to include primary care, university student counseling, community mental health, career counseling, and inpatient crisis stabilization.

Dr. Bradley is a member of the American Psychological Association and the Collaborative Family Healthcare Association. He and his wife Desiree’ live in Hillsville. He enjoys fishing, vegetable gardening, and exploring nature.

Kimberly Krause, Psy.D.

Kimberly M. Krause – Dr. Krause is a Licensed Clinical Psychologist. She graduated with a Doctorate in Clinical Psychology from the Illinois School of Professional Psychology at Argosy University, Schaumburg in August 2016. Originally from suburban northern Illinois, Dr. Krause completed her internship through Stone Mountain Health Services in Jonesville, Virginia and chose to stay in Virginia to practice. She has worked in community mental health, hospitals, and psychological private practices in rural, suburban, and urban settings. Her training included work with depression, anxiety, bipolar disorder, personality disorders, trauma, domestic violence, and more. She can provide individual therapy and psychological assessment with children, adolescents, and adults. She can also provide couple’s therapy.

Dr. Krause is a member of the American Psychological Association and Collaborative Family Healthcare Association. She lives in Floyd with her husband.

Cynthia Hernandez, LCSW

Cynthia D. Hernandez – Cindy is a Licensed Clinical Social Worker. Originally from the Pacific Coast in Southern California, she earned her Master of Social Work with a concentration in International Social Welfare from Dominican University in River Forest, IL in May 2008. Since then, she has worked overseas in South Africa, Guatemala, Peru, and Ghana in the areas of program evaluation and needs assessment, missionary work, tele-mental health, and sustainability efforts. Her training and clinical work have involved providing individual, family, and group therapy, including bilingual Spanish sessions, for adults and at-risk children and adolescents in various settings, such as in-home, school-based, and non-profit. Her clinical areas of focus have included, but are not limited to, the following: anxiety, depression, bereavement, sexual assault and trauma, and community and domestic violence.

Cindy enjoys spending time with family and friends, drinking a cup of coffee, traveling, trying new foods and culinary tastes, running, hanging out at the beach, exploring nature, and working on arts and crafts. She currently lives in Rocky Mount with her mother and newly adopted kitten.